Return & Refund Policy

We want you to love shopping at Zyviamart. If for any reason you’re not fully satisfied, here’s our return policy:

Eligibility for Return:

  • Items can be returned within 7 days of delivery.

  • Products must be unused, undamaged, and in original packaging.

  • Certain items (personal care, hygiene products, customized goods) are non-returnable.

Refund Process:

  • Once we receive and inspect the item, we will process your refund.

  • Refunds are made to your original payment method within 7–14 business days.

Exchange:

  • Exchanges may be possible depending on stock availability.

Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.